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WELL Health Technologies

Our People are at the heart of what we do

Over 4,500+ WELL Team Members are in the middle of the action, helping providers do what they do best – care for their patients.

From offering healthcare providers innovative technology and services designed to optimize care delivery to empowering patients to be proactive in their own care, WELL Team Members are making a positive difference in the markets we serve.

WELL’s mission is to improve health outcomes, and promoting the health and well-being of our team members is no exception

Healthcare professionals are facing unprecedented challenges to their health and well-being, and we believe we have to create a healthy workplace that ensures our WELL team members are safe and empowered.

Critical to creating a healthy workplace is fostering a culture of respect, where all team members feel valued, included, and supported.

Management

Hamed Shahbazi

Founder, Chairman & CEO

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Dr. Andrew Bond

Chief Health Officer & Head of Public Sector

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Loreto Grimaldi

Chief Legal Officer

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Dina Sergi

CEO, WELL Diagnostic Centres

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Eva Fong

Chief Financial Officer

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Shane Sabatino

Chief People Officer

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Kaytek Przybylski

Chief Digital & Information Officer

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Chris Ericksen

Senior Vice President, Strategic Partnerships & Marketing

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Derek Clark

Chief Operating Officer

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Iain Paterson

Chief Information Security Officer

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Dr. Michael Frankel

President, Canadian Clinics

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Jeremy Mickolwin

President, Primary Care

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Hamed Shahbazi

Founder, Chairman & CEO

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Derek Clark

Chief Operating Officer

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Eva Fong

Chief Financial Officer

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Dr. Andrew Bond

Chief Health Officer & Head of Public Sector

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Shane Sabatino

Chief People Officer

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Iain Paterson

Chief Information Security Officer

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Loreto Grimaldi

Chief Legal Officer

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Kaytek Przybylski

Chief Digital & Information Officer

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Dr. Michael Frankel

President, Canadian Clinics

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Dina Sergi

CEO, WELL Diagnostic Centres

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Chris Ericksen

Senior Vice President, Strategic Partnerships & Marketing

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Jeremy Mickolwin

President, Primary Care

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Board of Directors

Hamed Shahbazi

Founder, Chairman & CEO

Hamed has 25+ years of experience as a technology focused operator. In 1997, he founded TIO Networks (TSXV:TNC) a kiosk solution provider and transitioned it into a multi-channel payment solution provider, specializing

payment solution provider, specializing in bill payment and other financial services. In July of 2017, TIO Networks was acquired by PayPal (NASDAQ:PYPL) for CAD$304 million. Over his career, Hamed has gained extensive experience in strategic mergers, acquisitions, and divestitures, both as an operator (eg. TIO) and board member (eg. BBTV, WELL) with more than a dozen successful transactions.

Thomas Liston

CFA- Independent Director

Thomas has 20+ years of experience as a top ranked technology research analyst, working as a senior researcher for Yorkton Securities, Versant Partners, and Cantor Fitzgerald in Canada. Thomas is currently a managing

partner at Difference Capital Financial, an organization that provides debt and equity growth capital to mainly late-stage private companies with a focus on technology, media, and healthcare. He also sits on the board of Mogo Finance Technology Inc. (TSX: MOGO). He served as the director for QHR Technologies Inc. (TSX-V: QHR) which was sold to Loblaw Companies Limited (TSX: L) in the fall of 2016 for +$170M.

John Kim

Independent Director

John is a Toronto based businessman and award-winning Institutional investor for 25+ years with an extensive capital markets network. His investment focus has included companies from a variety of sectors,

including technology, healthcare, and resources at various stages of development, ranging from early start-ups to Fortune 1000 Companies. John has both public and private company board experience and has participated in the WELL’s prior financings with his own personal capital.

Ken Cawkell

Independent Director

Ken cofounded Cawkell Brodie LLP and has been a member of the BC Bar Association for thirty years. For 30+ years, he has been involved in various industries within public, private, and venture capital sectors. He is also a

founder of Neurodyn Life Sciences Inc., a private biotech company focused on developing natural based products to treat Alzheimer’s and other neurodegenerative diseases.

Tara McCarville

ICD.D – Independent Director

Tara brings 25+ years of experience in public and private sector healthcare to the WELL Board. As Principal of Brighton Group Health, she is an industry strategist, operator and advisor committed to building a better health system through innovation and transformation. Tara has led

multiple M&A, PMI, and value creation projects, as well as growth strategies and revenue diversification initiatives.  Previously, Tara was Partner and the National Health Industries Leader for PwC Canada. She held executive roles with Trillium Health Partners and TELUS Health and is a former board member of OntarioMD, as well as several HealthTech companies.  

Sybil Lau

Independent Director

Sybil Lau has 30 years of experience in both public and private investments. Born in Ottawa, Sybil received an undergraduate degree from Simon Fraser University. Sybil is a Director and on the Board of Directors of the Dalio 

Family Office in Singapore and is a Director and Board Director for a Chinese hedge fund. Earlier in her career, Sybil had founded and operated a China focused global consulting firm in Guangzhou, was an investment manager at Credit Suisse, and a financial analyst at Goldman Sachs.

Board of Directors’ Committees

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hamed-headshot

Hamed Shahbazi

Founder, Chairman & CEO

Hamed has over 28 years of experience as a technology-focused operator, with deep expertise in mergers, acquisitions, and divestitures. 

As Founder, Chairman and CEO of WELL Health, he leads the company’s strategy as a provider of digital health solutions across the US and Canada. Under his leadership, WELL has become the largest owner and operator of outpatient medical clinics in Canada, with a practitioner enablement platform used by more than 40% of all doctors in the country.  

Prior to WELL Health, Hamed founded TIO Networks, a multi-channel payment solution provider, which was acquired by PayPal (Nasdaq: PYPL) in 2017. Throughout his career, he has executed more than 100 transactions as both an operator and board member, worth well over $2 billion in aggregate value. 

Hamed is a passionate advocate of impact entrepreneurship, actively mentoring founders of early-stage companies and providing strategic investments through his family office. His leadership has been widely recognized, including Business in Vancouver CEO of the Year (2017), EY Entrepreneur of the Year (2017 and 2022), Cantech Letter’s TSX Venture Tech “Exec of the Year” (2014–2016), and most recently, #1 on Maclean’s Power List for the healthcare industry in Canada. 

Hamed holds a Bachelor of Applied Science in Civil Engineering from the University of British Columbia. 

Andrew Bond-0085 (Approved)

Dr. Andrew Bond

Chief Health Officer & Head of Public Sector

Dr. Bond has over 20 years of experience in clinical practice and healthcare leadership in primary care, hospitals and digital health across Canada.  

As Chief Health Officer and Head of Public Sector at WELL Health, Dr. Bond leads clinical governance, government relations and public policy, and public sector growth at WELL. 

Prior to joining WELL, Dr. Bond served as SVP and Chief Medical Officer at GreenShield and has clinically practiced primary care, hospitalist, and emergency medicine. 

Dr. Bond continues to practice as a primary care physician and serves as a faculty member at the University of Toronto’s Department of Family and Community Medicine. He is a Board Member of AMS Healthcare supporting AI and technology capability building in the public health sector nationally. 

Dr. Bond is a Fellow of the College of Family Physicians of Canada and a Certified Health Executive with the Canadian College of Health Leaders.  He holds an MD from the University of Ottawa, an MHA from the Johnson Shoyama Graduate School of Public Policy, and an MBA from MIT. 

Loreto Grimaldi Headshot

Loreto Grimaldi

Chief Legal Officer

Loreto is a seasoned legal and business executive with more than 25 years of experience leading legal, governance, and M&A functions across public and private enterprises. 

As Chief Legal Officer at WELL Health, he oversees the Company’s legal, compliance, corporate governance, privacy, regulatory affairs, enterprise risk management, and M&A functions. 

Prior to joining WELL, Loreto served as Chief Executive Officer of Tricor Automotive Group, following his tenure as Chief Legal and Operating Officer. Earlier in his career, he held senior executive legal and business positions at ECN Capital Corp., Waste Connections, Inc., MedAvail Technologies Inc., and Symcor Inc. Throughout his career, he has advised boards of directors and executive leadership teams on complex transactions, corporate governance, regulatory compliance, cybersecurity, and business transformation. He started his legal career at a prominent Bay Street law firm. 

Loreto holds a Juris Doctor from Western University and an MBA and BBA from the Schulich School of Business at York University, and is a graduate of the Institute of Corporate Directors. 

Dina Sergi (Approved) - Fixed Background

Dina Sergi

CEO, WELL Diagnostic Centres

Dina is a dedicated healthcare industry professional with 20 years of experience spanning human resources, mergers and acquisitions, operations, and management. 

As Chief Executive Officer of WELL Health Diagnostic Centres, Dina leads Ontario’s largest network of accredited outpatient diagnostic imaging facilities. Her focus spans operational performance, patient access, and team engagement. 

Dina’s passion for healthcare traces back to her personal and professional ties to the diagnostic and cardiac community, where she previously spent significant time specializing in operations and human resources in Canada and the United States. She has been recognized by her peers for her commitment to quality patient care and was featured in Industry Era’s Top 10 Inspiring Women Leaders.  

Dina is a long-standing member of various Boards addressing social and family service needs in Ontario. She is a Certified Human Resource Leader (CHRL), an Associate Certified Coach (ACC), and is currently pursuing her FACHE designation. 

Dina holds a Master of Business Administration (MBA) from the Rotman School of Management, University of Toronto. 

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Eva Fong

Chief Financial Officer

Eva has over 20 years of experience which includes Fortune 500 public company management, M&A, corporate strategy development, risk and compliance, and finance and business shared services programs. 

As Chief Financial Officer at WELL Health, she leads the company’s financial strategy, including financial planning and reporting, capital allocation, M&A execution, and risk and compliance oversight. 

Prior to joining WELL, Eva held senior leadership positions across various high-tech sectors, including PayPal, TIO Networks, SAP, and 360networks, where she led business units and built best-in-class corporate culture.  

Eva is a Chartered Professional Accountant (CPA, CGA) in Canada and holds a fellowship at the Association of Chartered Certified Accountants (FCCA) in the UK. She holds a Bachelor’s Degree in Hospitality Management from Florida International University. 

Shane Sabatino-0560 (Approved)

Shane Sabatino

Chief People Officer

Shane brings more than 30 years of leadership and human resources experience across healthcare, technology, telecommunications, retail, consulting, and the public sector. 

As Chief People Officer of WELL Health, he leads the Company’s people and culture strategy, advancing WELL’s continued growth and transformation. He also serves as a Strategic Advisor focused on WELL’s public sector partnerships. 

Prior to WELL, he served as President of TELUS Employer Solutions, a national business focused on HR transformation, HR technology, and HR outsourcing, and as Vice President of TELUS Health Public Sector Canada, leading its public sector healthcare business. 

Shane spent nearly 13 years as Senior Vice President, Human Resources at The Brick, supporting approximately 7,000 team members across more than 250 locations throughout Canada. His experience also includes consulting with PwC, advising organizations across HR strategy, transformation, technology, talent, organizational effectiveness, and people and organizational practices. 

Shane holds a bachelor’s degree from the University of Alberta and has completed executive leadership programs at Harvard Business School and the University of Michigan Business School. 

KaytekP - Close up

Kaytek Przybylski

Chief Digital & Information Officer

Kaytek is a seasoned technology and digital transformation executive with more than 25 years of experience helping organizations accelerate growth through innovation in data, technology, and artificial intelligence. 

As Chief Digital & Information Officer at WELL Health, he leads the Company’s enterprise technology strategy, digital transformation, data and AI platforms, cybersecurity, and shared technology services, supporting WELL’s growth and innovation strategies. 

Prior to joining WELL, Kaytek served as Chief Digital Officer at Lantern, advising organizations on digital leadership. Previously, he was Executive Vice President and Chief Data & Technology Officer at LifeWorks, where he led the modernization of its technology platforms and data capabilities, contributing to its successful acquisition by TELUS in 2022. Earlier in his career, he spent 16 years with Avanade, the Accenture and Microsoft joint venture. 

Based just outside of Toronto with his wife and 3 daughters, Kaytek is an avid skier and cyclist and also serves as a board advisor to early-stage health-tech companies. 

Kaytek holds degrees in Software Engineering and Commerce from the University of Toronto. 

Chris Ericksen-0798 (Approved)

Chris Ericksen

Senior Vice President, Strategic Partnerships & Marketing

Chris brings more than 26 years of experience in technology, marketing, and business development.  

As Senior Vice President, Strategic Partnerships & Marketing at WELL Health, he leads brand strategy, marketing, and the Company’s direct-to-consumer health initiatives, bringing a cohesive brand and go-to-market approach to a fast-growing, diversified healthcare platform. He works closely with internal stakeholders across WELL’s business units to align marketing, brand, and strategy with the Company’s broader strategic growth priorities. 

Prior to joining WELL, he founded and operated Ericksen Design Group, a marketing and design company, for eight years, and from 2001 to 2017 held increasingly senior roles at TIO Networks Corp. (TSXV: TNC) — including Senior Vice President of Business Development and, ultimately, Chief Revenue Officer — leading its sales and business development teams through the company’s acquisition by PayPal (NASDAQ: PYPL) in 2017. 

A current member of WELL’s senior management team, Chris combines brand and marketing expertise with a track record of helping to build technology-first businesses at scale. 

Derek Clark-0076 (Approved)

Derek Clark

Chief Operating Officer

Derek has over 25 years of experience driving growth and operational performance, including more than 20 years in the healthcare sector spanning digital health, diagnostic imaging, clinical services, and healthcare technology. 

As Chief Operating Officer at WELL Health, he works closely with the executive leadership team to enhance operational execution, scalability, integration, and enterprise performance management across the Company’s portfolio of healthcare and digital health assets. 

Prior to joining WELL, Derek served as President of Essential Industries at Calian Group Ltd., where he led a diversified portfolio spanning clinical services, digital health, and pharma. Before Calian, he spent 18 years at GE and GE Healthcare in progressively senior roles, most notably as Chief Commercial Officer for GE Canada, where he oversaw a $2.5 billion portfolio and drove growth across healthcare, energy, and industrial businesses. 

Derek holds a Bachelor of Engineering and Management degree from McMaster University and an MBA from the Ivey Business School at Western University. 

Iain Paterson-0209 (Approved)

Iain Paterson

Chief Information Security Officer

Iain is a cybersecurity veteran with more than 20 years of experience in information security, having designed and run security operations programs in enterprise-scale banking, healthcare, and government organizations. He was the Managing Director of Cycura, a boutique cyber services company, based out of Toronto, for 6 years.  

Shortly after WELL’s acquisition of Cycura (now CyberWELL) in August 2020, he became the company’s CEO, leading both its Offensive Security and Incident Response teams. In May of 2022 he assumed the full time role as WELL’s Global CISO.  

As Chief Information Security Officer at WELL Health, he leads the Company’s information security strategy, policy and operations across the WELL Clinics network and technology subsidiaries. 

He currently sits on the RCMP Cyber Crime working committee, is a Mentor in Residence for the Rogers Cyber Catalyst and active participant in numerous global CISO and security forums. 

Iain holds industry designations from ISC2, SABSA, and ISACA, and an MBA from Athabasca University in Alberta, Canada. 

Michael Frankel-0545 (Approved)

Dr. Michael Frankel

President, Canadian Clinics

Dr. Frankel has over 30 years of experience as a practicing physician, with a background spanning general practice, pediatric oncology, and primary healthcare facility ownership and operations. 

As Chief Medical Officer at WELL Health, he provides clinical leadership and physician perspective across the Company’s healthcare platform. 

Since 1992, Dr. Frankel has worked as a general practitioner in the Lower Mainland. Dr. Frankel owns and operates a portfolio of successful primary healthcare facilities and continues to be a practicing physician. 

Dr. Frankel is a graduate of the University of the Witwatersrand in Johannesburg, South Africa, where he completed his internship at Addington Hospital in Durban.  

Jeremy Mickolwin-0881 (Approved)

Jeremy Mickolwin

President, Primary Care

Jeremy is a healthcare executive with more than 25 years of experience leading clinical operations, healthcare transformation, and digital innovation across Canada’s primary care sector. Throughout his career, he has focused on improving healthcare delivery by combining strong operational leadership, innovative technology, and a deep understanding of the needs of patients and providers. 

As President, Clinic Operations at WELL Health, Jeremy leads initiatives that modernize clinical environments, improve patient access, strengthen operational performance, and support more efficient and sustainable models of care. Prior to his current role, he served as Director, Clinic Transformation at WELL, helping lead strategic transformation initiatives across the organization’s growing clinic network. 

Prior to joining WELL, Jeremy spent more than 15 years managing clinic operations at Kensington Medical Centre, where he led the digitization of the patient journey and drove initiatives to enhance operational performance and the overall patient experience. This experience helped shape his practical, technology-enabled approach to healthcare transformation. 

Jeremy holds a Master’s degree in Health Administration from the University of British Columbia.